Navigation Path #
| WordPress Admin → SchemaEngine AI → Settings → Schema → Corporate Contacts |
Corporate Contacts lets you define specific contact points for your organisation — such as customer support, technical support, or sales. This maps to the schema.org ContactPoint type and can appear in Google’s Knowledge Panel as structured contact information.
Fields #
| Field | |
|---|---|
| Contact Type | Dropdown — The role of this contact point. Select from predefined schema.org contactType values. Examples: customer support, technical support, billing support, sales, reservations, credit card support |
| Telephone | The phone number for this contact point. Must be in international format starting with + and country code. Example: +1 555 987 6543. Per the plugin note: use the “+” symbol followed by country code (e.g. +1 for US and Canada). |
| URL | The URL of the contact page for this contact type. Example: https://acme.example.com/contact. Per the plugin note: this is the URL of the contact page. |
| An email address for this contact point. Example: support@acme.example.com | |
| Contact Option | Dropdown — Additional contact options such as TollFree or HearingImpairedSupported. Select from available options. |
| Area Served | The geographic area or country this contact point serves. Use the Search field to find and select a country or region. Example: United States, European Union |
| Available Language | The language(s) available for this contact. Use the Search field to add one or more languages. Examples: English, French, German |
| Field | Validation | Note |
|---|---|---|
| Contact Type | ○ Optional | Dropdown selection. Strongly recommended — omitting this reduces schema specificity. |
| Telephone | ○ Optional | No asterisk. Include country code (+1, +44 etc.). Omitted if blank. |
| URL | ○ Optional | Must be a valid https:// URL. Omitted if blank. |
| ○ Optional | Omitted if blank. Use a monitored address for best practice. | |
| Contact Option | ○ Optional | Dropdown. Only select if your number is toll-free or hearing-impaired accessible. |
| Area Served | ○ Optional | Searchable field. Omitted if no selection is made. |
| Available Language | ○ Optional | Searchable field. Add all languages your support team can respond in. |
💡 How Corporate Contacts differs from Help Center (Site Info)
Both sections capture contact information, but they serve different schema properties. Corporate Contacts maps to schema.org ContactPoint on the root Organization and is intended for structured corporate-level contacts recognised by Google Knowledge Panels. Help Center (in Site Info) is part of the LocalBusiness schema and is more relevant to service-area and local business contact details.
💾 Save Changes
After updating any field in Corporate Contacts, click the Save Change button in the bottom-right corner of the screen. A success notice will appear at the top of the page confirming the settings have been saved.
